How to Order
How to buy
Six steps to complete your order
Find your products
Browse through the site's categories or use the search bar to find the product you want. In each product sheet, you will find the description, composition, how to use, and warnings.
Add to cart
Select the desired quantity and click "Add to cart". You can continue shopping or proceed to checkout. The cart allows you to change quantities or remove products at any time.
Create an account or log in
To finalize your purchase, you need to have an account with Viva Cosmética. You can create a new account in a few seconds or log in if you are already a customer.
- New account: provide your email and set a password
- Existing customer: enter email and password
Fill in delivery and invoice details
Enter the delivery address, the name for the invoice, and, if you wish, your Tax Identification Number (NIF) to be included in the fiscal document. Also, select the shipping method available for your area.
Do you have a discount code? Enter it in the appropriate field during checkout so that the value is automatically discounted before payment.
Choose the payment method
Select the payment method that is most convenient for you: card (VISA, Mastercard, Apple Pay, Google Pay), MB WAY, Multibanco reference, Payshop, or bank transfer. Confirm the order and the respective payment.
The invoice is automatically issued after payment confirmation and sent to your email.
Receive your order
After payment confirmation, your order is prepared and dispatched. Throughout the process, you will receive emails with updates on the order status.
- Immediate confirmation email after purchase
- Email with the tracking number when the order is dispatched
- Delivery tracking through the carrier's website
After your first purchase, you can choose to subscribe to our newsletter to receive news, exclusive promotions, and discount codes. Subscription is free, and you can cancel it at any time.
Need help during your purchase?
Online chat
Available on the website
Weekdays · 10 am to 5 pm